The greatest risk to enterprise companies will be small companies that leverage AI agents to act larger than they are. I’m sensitive to criticisms, like those of Ed Zitron, that costs pose a threat to AI’s real-world value. However, this perspective still views LLMs as tools that create copy or code to support existing workflows.…

It is difficult to hire a good account manager. There are no schools or certifications. There are textbooks and frameworks, but because most people had to just fail upwards many of them are unknown.

As AI becomes more useful, strategy becomes more valuable.